Membership Enquiries

Call 449888

Active Jersey App Help

Active Jersey App enables Active members to make class bookings online.

Members and non-members can receive and view Active and sports centre (club) information.

The app works with:

iPhone and iPad

Google Android devices (Motorola, Samsung etc.)

Download Active Jersey in the App Store (Apple) or Google Play App Store (Android). iPad users search for iPhone apps in the App Store.

Add each Active centre, known as a 'Club', by selecting Clubs and + (add). Then search for Active - Fort Regent, Active - Les Quennevais, Active - Springfield.

 

To book or cancel a class (members only)

Enter your email address and PIN in each club. You need only enter this once in each club, the app will then retain the information. 

 

To obtain your PIN, contact a member of our staff: 

Fort Regent 449600

Les Quennevais 449890

Springfield 449615

Active office 449888 (10am - 7 pm Mon - Wed, 10am - 5pm Thurs and Fri, 9am - 1pm Sat).

 

Your PIN is unique to you. Please do not disclose it or share it with anyone else.

Choose the class you want to attend from the list and press book. You can book up to 8 days in advance. 

A red bar indicates there is a waiting list.

A green bar indicates you have booked in.

To cancel your booking simply reverse the process by clicking into your booking and choosing cancel.

You can share your booking to Facebook or to your calendar (it does not remove from calendar if you cancel).

 

Swipe to confirm attendance
When arriving for class please remember to swipe your membership card at reception prior to joining the class to confirm attendance.

 

24863-3-centres 

Pay and play customers/non-members
An ePayment solution is anticipated in the near future.

 

In app notifications

To keep informed, allow the app to send you notifications. 

Notifications should be available in your notification centre. Click the information icon on the top right of the app screen and under notifications select your club/clubs. All notifications have corresponding Active News articles.

This technology is new and being 'piloted' so will be subject to changes / updates and we welcome your feedback to help us develop it further.