Membership Enquiries

Call 449888

Your Active

All Categories
Archive

App records broken!

 We know you like the Active App - our App statistics confirm it.

Twice as many hits were recorded in January 2018 (33,900) as compared to January 2017 (16,700) and total downloads are now 7,000 compared to 2,500 in January 2017.


Last year we added two new features to make bookings easier for you.

My bookings - one place where you can view and cancel your class bookings for all 3 Active Centres. Events solution (Fort Regent) - Eventbrite was added to improve the customer booking experience. This system also enables paperless tickets on your Smart device (better for you, more efficient for us and better for the environment). Don't forget to swipe to confirm attendance and cancel if you can't make a class! When you arrive at a sports centre it's important that you swipe your card to confirm attendance. If you don't, your membership privileges may be restricted. Cancelling classes is easy on the app, so please don't forget to do it. Customers cancelling within one hour of start time will receive a dishonour notification on their membership profile. We reserve the right to withdraw this member benefit to prolific offenders in response to the rising number of complaints we are receiving from our members.

Book your class using the Active Jersey App. You can download instructions here ACTIVE APP Don't have a smartphone? Book and manage your classes using a tablet, laptop or desktop computer. Simply visit the Active Online BOOKING PAGEand sign in by entering your email address and PIN (members only). To obtain your PIN, contact a member of our staff: Fort Regent 449600 Les Quennevais 449880 Springfield 449615 Active office 449888 Mon - Wed 10am - 7pm Thurs - Fri 10am - 5pm Sat 9am - 1pm

Written by Colin Stanier at 09:00

Categories :

0 Comments :

Comment