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Your Active is here to help you!

We have a wide range of articles about fitness, health and events at Active.

Read one of our many articles below by clicking on the title and after you have finished, let us know what you think by submitting a comment. What fitness techniques have you tried that have worked or failed? Is there a new kind of fitness class that we don't currently provide? What more could we do to help you achieve a healthy lifestyle?

We will be uploading more articles regularly so please keep an eye on this page, and we hope to hear from you soon!

Active Launch Live Streamed Classes

Active - Move Anywhere

Active have launched their online streaming service so you can now MoveAnywhere! A range of classes and Instructors from across the Centres will be available to book from Friday 11th December with the first classes available on the 14th December. Current members with a Full membership will be able to access the service free of charge as a value add to this already great value product.

We have also decided to widen this offer temporarily to all current members, even if you are frozen or were previously only using services for a swim, whilst you are unable to visit the Centres to help you keep Active during lockdown. When we open again to the public, customers who remain frozen or have a membership type that wouldn't normally include the full range of classes, will need to pay for live stream classes on a pay and play basis at a cost of just £5 per session.

Spaces are limited, but we will keep the demand under review and may add to the programs if necessary, subject to instructor availability.

To book a live streamed class, go to the MoveAnywhere tile on the Active Jersey App, the Active online page of our website or click here MoveAnywhere and log in using your Active Jersey App log in details. The MoveAnywhere platform will work with most browsers except Internet Explorer. If you need help navigating the platform it contains a great "Help and Support" page for troubleshooting issues. Please try this first before calling the Centre staff for assistance as due to the current situation there may not be someone at hand to help talk you through it.

Please also note that if you haven't logged into the Active Jersey App for a while, you may need to change your PIN to a Password before signing in. You need to do this via the App itself.

To join a class, log into your MoveAnywhere account and click "check in" to join the meeting a few minutes before the class start time. You will be put into a waiting room until the instructor joins as a host. Quick tips: check your microphone and camera are enabled and your volume is up on your device; set your zoom screen to Gallery setting, then you are ready to work out from the comfort of your own home! Please remember to wear sensible loose clothing and trainers, have some water to hand and have an exercise/yoga mat or towel to lie on for the floor exercises.

We're missing our members terribly, but we hope this service will go some way to keeping you fit and healthy whilst we are unable to provide services in the Centres. Also look out for our staff's hints and tips for staying Active at home by following us on  Facebook or  Instagram!

The Active Team

 

 

 

Written by Active Management at 11:00

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YOU SAID, WE DID... Survey Results

Active -EDM-July -2020-(Header )V2

A big thank you goes out to all of you for your contributions to the Active Membership Customer Survey recently published. 730 of you responded with some very valuable feedback and we are very grateful for your input. 

It was great to see lots of positive feedback about how the team have been managing things so far during the pandemic, with many of you taking time to recognise the constraints we are currently operating within. 

You also shared plenty of constructive feedback on the areas we need to work on which we are carefully analysing to consider the next steps for the Active Membership, including pricing structures. We should have more news on this in October, but in the meantime we wanted to update you on what we're doing now in response to your feedback.

Changing Rooms and Showers

What was clearly evident in your feedback, was how important changing and shower facilities are to your experience and we wanted to act as quickly as possible to address this issue for you. 

Due to restricted capacities, we will still encourage you to come ready for your activity and to shower at home if you can, but we wanted to let you know that at Fort Regent and Les Quennevais we will be reopening the showers later this week. 

In order to do this, we have had to put in place one way systems to help you maintain physical distancing and implement enhanced cleaning programs. We must also ask for your assistance in this regard, to ensure we adhere to the Government guidance in these communal areas.

We already ask you to sanitise the touchpoints on the Gym equipment after use, and the same will apply in the shower areas. Signage will be in place, and we will provide cloths, gloves and aprons as outlined in the guidance for communal shower areas available here: https://www.gov.je/Health/Coronavirus/BusinessAndEmployment/Pages/CoronavirusBusinessAdvice.aspx#CommunalShowers

Please note that at Les Quennevais the showers are not available for all swim sessions, due to safeguarding measures required for School sessions. These sessions will be signposted on the App as "Beach Ready swim".

We recognise these arrangements are not ideal, and we will ask you to do this only as long as we need to in order to manage the Covid risks in the facilities. 

Access and Session Times

There has been lots of feedback asking for free movement to return to the facilities and expressing frustration with not being able to secure a place in the busy sessions using the Active App. Due to the numbers we experience in our Centres we are unable to change this at this time, whilst adhering to the Government Guidance for Covid. Pre-booked session arrangements are likely to be with us for some time yet on that basis. 

Many customers also indicated they wanted longer session times for the Gym, and also shared some feedback about the start time of some of our sessions. In some cases these were not meeting the needs of our customers. 

This has been very much a balancing act, as we want to accommodate as many members as possible whilst our capacities are restricted due to Covid. However, we have put our minds to it again and are pleased to confirm that from the 1st October some session times have been increased by 15-30 minutes at Fort Regent and Les Quennevais. This has in turn changed some of the session start times which we hope will better suit your needs. 

In addition, following updated guidance, we have been able to increase the numbers slightly in some of our sessions this week.

High Intensity Group Fitness and Spinning

Many of you were calling for Spinning and other high intensity classes to be reinstated. Unfortunately, in Jersey, high intensity activity indoors is still prohibited, so group fitness of this type is not possible at this time. Moving classes outdoors, certainly at this time of year, does not present a reliable alternative.

Approximately 35% of customers in the survey indicated they may be interested in an Active virtual product that they could access from home. This may be our only option for high intensity, while Covid still represents such a significant risk. We are therefore, looking at professional solutions to live stream some existing classes, as well as some higher intensity classes, including spinning. 

We're not there yet, however, following a planned investment in spinning bikes this year, we now have a number of spinning bikes available for sale. For those of you interested in equipping yourself ready for online spinning classes, please contact the Duty Managers to register your interest.

Springfield Opening Times

In response to your feedback, the team at Springfield are working hard to extend their operating hours to accommodate more customers. Recruitment is underway for the staff resources required to do this, and all going well, we hope to announce changes planned for November in the next few weeks. 

We will carefully monitor the impact of these changes for our members and may look to change them again if it's not working, so please keep sharing your thoughts and feedback. You can do this by talking to one of the team at the Centre's or by filling in the online form available here: www.gov.je/feedback

 

Thank you

 

Written by Active Management at 05:00

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Join Dave D’Abreu for a Les Mills BODYPUMP class!

Active -Dave _D_Body _Pump

Join the Active Teams Dave D'Abreu for a Les Mills BODYPUMP class from Sunday the 5th July. The class will be delivered as a lower to moderate intensity workout until we move to level 1 in the safe exit framework and will be held in Arena C, with plenty of space for each participant. Using light to moderate weights with lots of repetition, BODYPUMP gives you a total body workout, increases core strength and improves bone health.

Click here to view Dave's classes

Written by Active Management at 03:00

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IMPORTANT ACTIVE ANNOUNCEMENT

Level 2_Re -Opening

Dear Active Member,

We hope you have been staying Fit and found new ways to complete your exercise programs during lockdown? Hopefully some of you took advantage of the live zoom sessions offered by some of our Group Fitness instructors, or perhaps you've been working through the extensive programs available using the Free trial of our Partners Les Mills On Demand app? 

However you've been keeping fit, I'm sure you're wondering what is happening at the centres, following the announcements made by the Minister for Economy on the 1st June, and I can tell you that the teams across the facilities have been working hard behind the scenes to get your local sports centres back up and running in line with the latest Public Health guidance for Fitness activity in Level 2.  

We're pleased to announce that all of our Active Centres will be offering limited programmes, on a pre-booked basis only that fits within the Public Health guidelines detailed for lower intensity activity. The Active team recognise the benefits of keeping our local community active but are stepping forward cautiously to ensure we do not jeopardise the Safe Exit plans. Things may look and feel a little different in our centres and not all sports and activities will be available at this stage. (see summary below)

As the Island moves through the Safe exit framework we will look to add to these programmes, subject to guidance from Public Health, but for now we are only able to offer lower intensity activity. This has been defined by Public Health as follows "During lower-intensity activity / exercise, you should be able to comfortably talk and hold a short conversation."

Obviously this limits what we can offer in the Centres, but we wanted to give our members and other users of the facilities some activity during this Level of the safe Exit Framework. 

Active -Class -Timetables -June -2020-1

It may not be the workout you were hoping for initially, but getting this phase right is incredibly important. We all have a responsibility to limit the risk of spreading the virus so the Centres will have increased hygiene programs in place and adapted access arrangements to manage the risk. We must also ask the people using our facilities to adhere to the Public Health guidelines, maintaining a distance of two metres from each other and to safeguard themselves, other users and our staff from the spread of infection. 

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Les Mills On Demand _Blog

For those of you that want a more intense workout, you can still sign up for the 60 day free trial of the Les Mills on Demand App here: lesmillsondemand.com/SHtX. With 800 workouts to choose from, there's sure to be something that fits the bill.

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At the Centres we have been working on the following areas to be ready to open from Friday this week:

Key changes:

  • We need to manage customer flow in each activity area and to ensure social distancing. Therefore all sessions (gym, fitness classes and swim) must be pre-booked using the Active App if you are a member, or booked and paid for in advance over the telephone if you do not hold a membership.
  • You must bring relevant proof of your booking to gain entry - and you will need to turn up on time to make the most of your sessions (but not too early!).
  • No bookings are being taken at the door so please make your booking before you set off for the centre.
  • Should you need to make a payment at our facilities during level 2 we will take card payments only, no cash.
  • Gym equipment will be spaced out, some equipment may be out of service, and different areas of the centre may be used to ensure everyone has more space (eg: a group fitness class may be offered in a Sports Hall).
  • Where suitable outside facilities exist, some of our classes may be outside in the fresh air. 
  • We need to ensure a fair allocation of time for each customer so all sessions will be time limited.  Your slot will include the allowance for safe arrival, movement through the centre, and leaving the premises.
  • You will not be permitted to move from one activity to another activity and may be asked to leave the premises between sessions on the same day.
  • No changing rooms, showers or lockers will be available during Level 2 so please arrive ready for your session, leaving personal belongings in your car or at home.  Sauna and steam facilities also remain closed.
  • Water Fountains will not be available, please don't forget to bring your water bottle.
  • Our standard car parking terms and conditions will re-start in line with island wide parking restrictions. Please do not forget to display your yellow disc

 

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Cleanliness and hygiene

  • We will have an enhanced cleaning regime.
  • There will be cleaning equipment available throughout the gym and you will be required to use it before and after each exercise. This includes wiping down exercise mats. 
  • There will be hand gel readily available which you should use before you touch any equipment. 
  • You must exercise 2 meter social distancing at all times and respect other users.

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Membership Payments

  • Membership fees will not be collected for any period we are open in June in recognition of the reduced offering available due to the restrictions in place because of Covid 19. We will closely monitor the developing situation and will consider the services available and appropriate fees for July onwards and will aim to give our members at least 7 day's notice of any change to the pricing.
  • When the Centres reopen, we will automatically remove the freeze from memberships, so members can pre-book available activity sessions. 
  • Members who wish to extend their freeze option, due to vulnerabilities, may do so by completing the online form available on our website here: /forms/freeze-your-active-card
  • Prepaid Annual memberships will be extended by the number of months the membership has been frozen, plus the "free period" the centres are open in June.

 

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Summary of Sort Division Leisure Facilities available during Level 2.


Activity/Facilities

Level 2 Service Offering

Opening Hours
Fort Regent

Activities will be available at specific time slots on a pre-booked basis only between:
9:00am and 6:30pm Mondays
6:15am to 8:15pm Tuesday to Thursdays
6:15am to 12:30pm Fridays
09:00am to 1:30pm Saturday and Sunday

Opening Hours
Les Quennevais

Activities will be available at specific time slots between:
7.15am and 6.30pm Monday to Friday
7.30 - 2pm  Saturday and Sunday

Opening Hours
Springfield

Activities will be available at specific time slots between:
8:30am and 5:30pm Monday to Friday
Closed at the weekends

Fees

  • Active Activities will be free to Active Members in June and will be reviewed before July. (Members will receive 7 days notice of any change to pricing)
  • Non-Members can pay and play by telephone booking only
  • Room Bookings and Hall Hire - standard rates apply, all bookings are subject to satisfactory risk assessments for the activity, taking account of Public Health and Sports Governing Body guidance as appropriate.

Memberships

  • Active Membership freezes will be removed to enable Members to book their sessions using the Active App.
  • If you haven't advised us already, vulnerable and severely vulnerable Members may extend their Freeze option free of charge by using the online form available here: /forms/freeze-your-active-card

Active Gym
(Fort Regent Only)

1 hour Sessions Available from 13th June.

  • Available to book using the Active App or over the telephone
  • Lower intensity work outs only permitted. So we can protect our staff and other customers, those that disregard the guidance will be asked to leave facility.
  • 2 metre social distancing to apply in addition to enhanced hygiene practices
  • Only 35 customers per session
  • Changing rooms and lockers not available, all customers to come dressed ready for their session and to shower at home.
  • Enhanced cleaning programs will be in place and customers will be asked to support that program by cleaning down equipment after use.

Indoor Group Fitness Classes

Classes available from 12th June.

  • Available to book using the Active App or over the telephone
  • Lower intensity classes only
  • Some classes may be delivered in the Sports Halls
  • 2 metre social distancing to apply in addition to enhanced hygiene practices
  • Changing rooms and lockers not available, all customers to come dressed ready for their class and to shower at home.
  • Timetables are available on Active.je and are subject to change.

Spinning

  • Not available at this stage

Outdoor Classes
(Les Quennevais)

  • Available to book using the Active App or over the telephone
  • High Intensity type classes 
  • 2 metre social distancing to apply in addition to enhanced hygiene practices
  • Changing rooms and lockers not available, all customers to come dressed ready for their class and to shower at home.

Squash Courts

  • Not available at this stage

Badminton/Short Tennis (including Community Badminton at Springfield)

  • Available to book using the App or over the telephone
  • 2 metre social distancing to apply in addition to enhanced hygiene precautions
  • Available for singles games only

Tennis (Outdoor at Les Quennevais only)

  • Available to book using the App or over the telephone
  • 2 metre social distancing to apply in addition to enhanced hygiene precautions
  • Available for singles games only

Indoor Team Sports

  • Not available at this stage (see block bookings)

Sauna and Steam

  • Closed at this stage

Small Pool
(Les Quennevais)

  • This is currently closed due to structural repairs in the small pool. Works are expected to be completed in mid-August

Main Pool
(Les Quennevais)

40 minute Sessions Available from 12th June.

  • The main pool will be available for lane swimming only. 
  • The pool will be split into 4 'double' lanes for extra slow, slow, medium and fast swimmers. There will be a maximum of 6 swimmers per lane. 
  • Showers and changing facilities will not be available at this stage. Swimmers are requested to come beach ready, leaving outer clothing and towels on the benches - no lockers will be available. 
  • Sessions will be for 40 minutes with a 20 minute break.

Changing Rooms

  • All changing rooms will remain closed 
  • All customers to come dressed ready for their class and to shower at home, leaving personal belongings in their cars or at home as far as possible.

Water Fountains

  • Water fountains will be closed - please remember to bring your water bottles

Café

  • Fort Regent Café will be open for basic service. (times to be confirmed)
  • Les Quennevais have new café proprietors as soon as they are ready to open they will.
  • Springfield Café will be Open

Creche
(Les Quennevais)

  • Not available at this stage

Fort Regent Playzone

  • Not available at this stage

Block Bookings 

  • All Block Bookings will be subject to a risk assessment. Hirers must produce a risk assessment and demonstrate how they will manage, 2m physical distancing and hygiene for their activities.

 

We will keep members updated as programmes develop through the safe exit framework. Stay updated at www.active.je or follow us at www.facebook.com/activejersey

Written by Active Management at 04:00

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CLOSED-UNTIL FURTHER NOTICE

All _Centres _Now _Closed

To help reduce the spread of coronavirus and further to last week's announcement by the Government of Jersey advising Islanders of all ages to immediately follow the principles of social distancing, we have taken the decision to close our Sports Centres. This move will support the delay of flattening the curve of infection which is now crucial in order to preserve the good running of our health services.

During the time our Active Centres are closed we will be automatically freezing all memberships, with no fee to pay until these facilities re-open; this includes the Active Swim School.  We will automatically reinstate memberships and subscriptions when Active Sports Centre's re-open.  There is no need for you to do anything - we will take care of all the administration of this. Your membership will be reinstated when we re-open or (if later) when your current freeze period ends.

Although these facilities will be closed, the Active App and social media channels will be full of health advice and workouts that you can do at home or out and on our beautiful island.  We encourage all of our members to stay fit and healthy during these uncertain times.  Our outside spaces and playing fields will all remain open and can all be enjoyed.

Written by Active Management at 09:00

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ACTIVE NOTICE - Coronavirus Disease (COVID-19)

The Sport Division Team would encourage our facility users to stay abreast of current guidance and assess the risks to themselves and others when making decisions regarding participation in activities.

Some services may be subject to change or cancellation at short notice due to availability of staff or because of changing Government advice on coronavirus, which is frequently reviewed and is at www.gov.je/Coronavirus.

Written by Active Management at 10:00

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